The wellness industry is a vast and intricate maze of customer requirements, satisfaction, and quality. Imagine your customers waking up every day to find your favorite protein shake, immunity boosters, or organic skincare essentials neatly sitting on their shelves without them having to remember to order them as their current stock is getting over.
That’s the power of Recurpay Subscriptions in the wellness industry, a booming trend reshaping how people prioritize their health. The health and wellness worldwide market size was estimated at over USD 6.8 trillion in 2024, which is set to increase to almost USD 9 Trillion by 2028.
Essentials delivered without the end customer having to raise a finger, every month, without fail. This means no more last-minute store runs, and no more forgetting to restock the wellness essentials.
Just effortless and ongoing self-care for your customers.
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If you're in the wellness industry and haven’t explored Recurpay Subscriptions yet, you're missing out on an opportunity to build a loyal customer base and predictable revenue numbers.
Why do subscriptions work so well in the Wellness Industry?
The core of the wellness industry is consistency. Be it your daily supplements, weekly detox options, or monthly fitness gear, customers don’t just want these products but need them regularly. A subscription plan ensures they never run out, making their wellness routine easy to follow and hassle-free.
Now coming to businesses, the benefits are just as rewarding. In fact, in research conducted by McKinsey & Company, it was noted that the subscription e-commerce market has grown by more than 100 percent a year over the past five years.
- Predictable Revenue: With recurring payments, you get a steady cash flow instead of unpredictable one-time purchases.
- Higher Customer Retention: Subscribers are more likely to stick around compared to one-time buyers.
- Better Inventory Management: You can forecast demand better and avoid overstocking or understocking.
- Stronger Customer Relationships: You’re not just selling a product; you’re integrating it into your customers' lifestyle.
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How Can You Incorporate Subscriptions in Wellness Business?
Incorporating subscriptions into your store is easy.
Now comes the hard part; strategizing to ensure you get the maximum benefit out of the subscriptions and so do your customers. No customer is the same, and similarly, no product or offering is the same. Tailoring your subscriptions to provide value to your customers, be it a product or service is the end game. As Thanos rightly put it, “Now I know what I must do”
1. Find the Right Subscription Model
Subscriptions are basic requirements and every model works differently. The best is that you as the business owner have the power to customize and change it to tailor to your customer’s needs.
- Replenishment Model: Perfect for products that need regular restocking, like vitamins, protein powders, or skincare.
- Curated Box Model: Great for discovery-based products like herbal teas, aromatherapy, or fitness accessories.
- Access-Based Model: Works well for digital wellness services, exclusive content, or personalized coaching.
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2. Choose the Right Products
Say you’ve got the subscription model figured out, now comes the slightly harder part; understanding which products your customers would like to purchase under a subscription model. Not every wellness product is ideal for a subscription. While a single great product may capture a customer's interest, it rarely ends there. Data reveals that Health & Wellness customers subscribe to an average of 4.75 products each. So which ones can work?
- Consumable & Essential: Products that people use regularly (e.g., supplements, detox drinks, organic snacks).
- Personalized & Unique: Custom vitamin packs or skincare tailored to individual needs create high engagement.
- Trendy & Aspirational: Wellness is often driven by trends (think collagen supplements or adaptogenic drinks). Staying ahead of trends keeps subscribers excited.
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3. Set the Right Pricing Strategy
Every business wants to recover their spending and make a profit right? Often, in the race for profit what gets ignored is the target customer’s spending power. Price products are too high, and you lose customers. Price them too low, and you eat into profits. Health & Wellness subscribers are big spenders. With the highest AOV at $63 and total revenue per subscriber at $332 across all industries analyzed, this segment presents a massive opportunity for brands.
It’s a tricky game that subscriptions can help you manage:
- Offer tiered plans (e.g., basic, premium, family packs) to cater to different budgets.
- Give discounts for longer commitments (e.g., 10% off on a 6-month subscription).
- Keep a one-time purchase option to let new customers try before committing.
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4. Make It Super Convenient
Your customers are actively looking for the products or services they require. You’ve caught them at a good time but if you make it difficult for them to subscribe to your offerings, this golden opportunity is wasted. Your subscription should be easy to sign up for and manage.
- Flexible Plans: Allow customers to pause, modify, or cancel their subscriptions easily.
- Automated Billing & Reminders: Ensure seamless payments with reminders before renewals.
- Subscription Management Dashboard: Let customers track deliveries, update preferences, and swap products.
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5. Focus on Retention, Not Just Acquisition
Getting a customer is just the beginning. The road does not end there. Customers do drop off and cancel subscriptions for various reasons. According to McKinsey & Company, roughly 20% in the United Kingdom and the United States and 30% in China look for personalized products and services. Keeping them engaged is where the real game begins.
- Surprise & Delight: Throw in free samples, exclusive wellness guides, or early access to new products.
- Community Engagement: Build a subscriber-only Facebook group or wellness challenge to keep them engaged.
- Loyalty Rewards: Offer points for every renewal, referral, or social share.
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6. Nail the Marketing & Branding
Your subscription is a want, not a need. As such, your positioning has to reflect an essential lifestyle upgrade, not just another purchase. This is where your brand identity and marketing efforts come into play which ultimately align to your subscription goals.
- Storytelling Matters: Show how your product improves lives
- Influencer Collaborations: Wellness influencers can drive massive trust and sign-ups.
- User-Generated Content: Encourage subscribers to share their unboxing experiences, results, and testimonials.
2025 is the year of self-care. We’ve all seen the shift in 2024 and it’s only expected to continue and flourish in 2025. This is a great time for businesses in the wellness sector to dive into subscriptions and bump up customer retention and revenue. With AI tools and personalization taking the front seat, this also helps businesses create offerings that will not only add value to the end user but also make them feel like they’re being heard and understood.
Recurpay Subscriptions can make it easy for businesses to integrate subscription services into their e-commerce stores within a few hours, without tech headaches, without operations pausing, and without loss of customers.
Say hello to higher customer retention, lifetime value, and recurring revenue with Recurpay Subscriptions. Whether through one-click upsells, exclusive perks, flexible options, or automated engagement, Recurpay makes it easier than ever to drive sales and scale your brand.
So, are you ready to turn one-time buyers into lifelong wellness subscribers?
Let’s make it happen! Book a Recurpay demo today.